Troubleshooting AcuCloud Connection
How to Troubleshoot AcuCloud Connection? There are a couple of areas to check if your meter is not able to post to AcuCloud successfully. Some of the main reasons why include:
- The time set incorrectly on your device
- Incorrect network settings
- Having intermittent network connection
NOTE: If all Network settings are configured correctly and AcuCloud Test Post is still failing, users will need to check the network firewall to see if it is being blocked. After confirming the above steps, users should test the AcuCloud function again from the AcuCloud settings page on the web interface. It should come back as successful.