How to Download a Diagnostic File for the Acuvim II & AXM-WEB2 Meter
Proper energy meter configuration is essential to maximizing data accuracy and overall project success. At Accuenergy, we are committed to helping you set up your Acuvim II + AXM-WEB2 as quickly as possible so we’ve created a How To Video Series where we break down the setup process into easy-to-follow sections. Our short walkthroughs will teach you to efficiently navigate our web interface and get the most out of your metering devices.
Acuvim II + AXM-WEB2: How to Download a Diagnostic File Using the Web Interface
If you are troubleshooting your Acuvim II meter, it may be necessary to download a diagnostic file that can be shared with the Accuenergy technical support team. The diagnostic file is a .a2d file and can be downloaded through the web interface.
To complete these steps, you will need an Acuvim II meter with the AXM-WEB2 module powered up and connected to an internal network or the Internet plus the IP address of the device.